MONEY BACK GUARANTEE
Worry-free shopping. Get the item you ordered, or your money back, on virtually all items.
- Go to My eBay – If your item hasn’t arrived or isn’t as described, go to My eBay, find the item in your purchase history, and select return or item not received within 30 days of delivery.
- Not resolved? Let us know. – If your issue’s not resolved in 3 business days, contact us.
- We’ll get your money back fast. – You’ll hear from us in 48 hours.
NEED TO RETURN AN ITEM?
It’s easy to do on eBay
Whatever you’re looking for, whatever you want to buy, millions of items on eBay are returnable. Before you bid or buy an item, check the seller’s return policy, then follow these easy steps to make a return.
- Start your return – Select the item you want to return in your purchase history on My eBay.
- Ship the item back – If the seller asks, send the item back as soon as possible.
- Receive your refund – If the seller doesn’t refund your money, ask eBay to step in and help.
For more details, Please read the “eBay Money Back Guarantee” information on https://pages.ebay.com/ebay-money-back-guarantee/